"315" feature! 2017 car inventory

Immediately one year later "315", CCTV's party did not know that everyone's concern was not high, which car companies will be on the list to estimate consumers have a few hearts. In the past year, what issues such as "accelerator throttles", "airbag doors", "break-off gates", etc., must have given the impression that we are waiting for which car companies will "win".

The following Xiao Bian came to look at the 2017 large and small car problems, as well as the failure of the owner of the car to send us fault protection, we made a failure rate list.

1, Honda CRV oil increase

The Honda CRV's 1.5T engine oil increased this event must have been heard. In early March, the General Administration of Quality Supervision, Inspection and Quarantine of the State Administration of Quality Supervision, Inspection and Quarantine interviewed Dongfeng Honda Automobile Co., Ltd. on the issue of “oil increase” in the CRVs and other models, and asked production companies to attach great importance to issues reflected by consumers and to eliminate vehicle defects in strict accordance with regulations. . Subsequently, Dongfeng Honda Automobile Co., Ltd. issued a statement announcing that it will suspend the sales of the new-generation CR-V 1.5 turbocharged model.

In the previous article, we analyzed that the culprit of “more oil” was the calibration error of Honda’s multiple injection systems. Multiple injections are a mature technology and a good strategy. However, due to incorrect parameter calibration, Honda has committed such a low level of error. Honda's quality control issue was also raised when we dismantle CRV. As a brand with several decades of engine R&D foundations, the product did not find the existence of this problem during product testing and cold weather testing. This mistake is actually a bit too low.

2, Takada airbag problem

Airbags supplied by Japan's Takada Group, known as the "death airbag," will burst metal fragments after being ejected, posing a security threat to the front passengers. Since Takada’s outbreak of the “balloon door” incident, as of now there have been at least 16 deaths and more than 180 injuries worldwide. More than 50 million vehicles worldwide have been recalled by Takata Airbags. In 2017 alone, there were 29 auto companies that had recalled Takada airbags in the Chinese market. They recalled 36 times and involved 9.87 million vehicles. Although Japan's Takada has filed for bankruptcy protection, the chain reaction triggered by its problematic balloon continues to ferment.

Under the influence of Takada airbag quality problems, the number of recalls in the Chinese auto market reached a new high in 2017, and the number of nearly 20 million vehicles may be difficult to break in the short term. Such a large-scale recall scandal reveals that media opinion has contributed a lot, and it is also a concentrated expression of consumer awareness of rights protection.

3, Volkswagen Bora exhaust pipe insulation board reduction

Last summer, major forums and auto complaint websites frequently complained to owners of the 2016 Volkswagen Bora and Wei Ling. There were burnt marks in the trunk, accompanied by a pungent odor. If you drive in the hot weather for a long time, it can easily cause spontaneous combustion, which greatly jeopardizes the safety of the owners and passengers.

At present, this situation is only concentrated on Wei Ling and Bora who belong to the same platform. This inevitably makes people suspect that the above problems are all caused by the reduction of allocation. The reason for the "burning" of the damping sheet and sponge in the trunk is that no insulation board is installed above the exhaust pipe.

What's the use of the heat shield above the exhaust pipe? Let's answer it for everyone. Due to the high temperature of the exhaust pipe itself, it is easily transmitted to the passenger compartment through the floor, affecting the interior temperature. The heat insulation plate can prevent the high temperature of the exhaust pipe from affecting the performance of the damper and the consequent volatilization of pollutants. The cost of insulation boards is not too high, and it costs tens of dollars. Even the low-end models on the market will be standard. Why is the mid-level crossover vehicle Wei Ling and the best-selling model Bora now saving the insulation board? Because the sales volume is large enough, a car can save tens of blocks, which adds up to a large number of strokes.

At the end of July last year, with the increase in the number of related complaints, FAW-Volkswagen specially organized national dealers to hold an emergency conference call. However, for the core issues that consumers are most concerned about, “whether the melting of the damping sheet is directly related to the lack of exhaust pipe insulation board”, the reply of the manufacturer and the 4S shop are: the vehicles are all subjected to harsh design, exhaust The maximum temperature of the tube conduction to the surface of the damping gasket in the vehicle is about 90°C. The damping gasket and the felt pad are flame-retardant and will not spontaneously ignite at 400°C. Therefore, the owner can use it safely without affecting the driving safety. However, this response did not fundamentally lift the car owner's suspicions.

Experts stated that China’s relevant laws and regulations do not impose rigid requirements on the installation of thermal insulation panels on vehicles. However, if it is proved that design flaws have caused the safety performance of vehicles to be affected, consumers have the right to initiate lawsuits. When the new Bora came onto the market, there have been media disclosures of price increases and reductions in the entire department of New Bora, and cited as many as six reductions. Although the incident of deductions is still proceeding silently in the industry, it cannot blindly seek to obtain profits and put consumers' personal safety at risk.

4, Jeep free light burning oil, gearbox oil spill

Last August, on the jeep free light "burning oil, leaking sunroof, transmission oil leakage, abnormal noise in the control, skyrocket abnormal sound" reports, once boarded the headlines of major media. Many owners said that after the new car had run for four or five thousand kilometers, it would have no reason to turn off. Take a look at the machine ruler and the oil has bottomed out. Some car owners stated that after the first insurance, they added 5.2 liters of oil. After running for 2,000 kilometers, only 3.3 liters of oil remained, and these problems appeared in the new car purchase within one year.

(Mr. Wang's 5,000-kilometer engine oil ruler)

(The owner Mr. Deng topped up with 5.2 liters of oil after the first insurance, and after 2300 km, only 3.3 liters of oil remained.)

According to the national regulations and standards, the consumption of oil is 0.3 liters per kilometer, and the normal measurement is generally around 0.2. In 1984, the state issued the "National Standard for Testing Automotive Engines GB3743-84", which stipulates that the consumption of oil should be less than 1 liter/1000 kilometers. In 2003, the State issued a new test method for the performance of automotive engines, GB/T19055-2003, which clearly stipulates that the consumption ratio of oil/fuel at rated speed and full load must not exceed 0.3%.

According to the owner’s complaints, it seems that manufacturers have been pushing the fact that they do not recognize their own burning oil. The owner's rights struggle was difficult, resulting in the July 10th Wuhan Freelight owners carrying out collective rights protests!

The specific reason why it burns oil, the manufacturers can not give a clear explanation, can only be tested over and over again, and finally to the owner replaced the engine under repeated maintenance. Not to mention that the replacement of the engine with a new car will result in a substantial reduction in the discount rate of the car. After the replacement of the engine, the engine oil is still burning, which allows the owners to cry!

The above is an analysis of several car problems that Xiaobian had influencing last year. The following table is a summary of the top ten problem rankings based on more than 300 faulty complaints sent by the owner to the big car.

From this we can see that there are more problems with CRV oil, Jeep free burning oil and other issues. The following is the picture provided by the owner in the complaint.

Everyone has to report the problem to us and make complaints about the quality of the car. It is the trust of the car. Every private letter we have seriously read and submitted to the "Chinese Society for the Study of Consumerism". At present, most users have received feedback. If you want to send us a message, you can go to the back of the Daxie public number, click the bottom menu, interactive options, click on the rights of the car, and then fill in the information.

Finally, I would like to say one more thing. Before we buy a car, we should not wait any longer and wait for a while to select a reliable brand. After all, we have the right to complain about this road, and it hurts and hurts.

The dismantling of our big car can not only see the quality of the car, but more importantly, we can see the conscience of the manufacturers. For example: When Honda CRV dismantled, we discovered a lot of quality control problems and cutting corners. At the time, we did not recommend buying them. As a result, the CRV throttles broke out in a large area a few months later. This is not how we predict the fortune telling, but we can often see the attitude of a company from the details. How can we create a good product with a problematic attitude?